Book a FREE Consultation Chat Now on WhatsApp Chat Now on Messenger

Top 3 questions to ask when choosing a new website provider

The number of options available to business owners when looking for a website provider is huge. There are so many different options out there in your local area alone, with agencies, marketeers, freelance designers etc.

1. What does your company offer that I won’t get elsewhere?

Leverage that fact to your advantage, by ensuring that you are getting something from the website provider that you can’t easily get elsewhere. They should have a differentiator that lends itself to your business specifically, and a significant benefit to choosing them as your long-term website partner.

2. Can I see examples of others you have helped in my industry? 

Everyone’s an expert these days, but not everyone can prove it. Ask website providers to evidence their claims – whether its claims about their achievements on their website, or claims the salesperson is making relating to your spec and requirements in order to try and close the deal.

They should be able to show you pieces of work, referrals and/or case studies that display the competence required to provide you with the best solution for your business within your sector. If they can’t, then the decision you make boils down to the other factors, and how much of a gamble you can afford to take.

3. What is your typical day-rate?

Let’s face it, some agencies take clients’ eyes out by charging upwards of £10k-£15k for a simple WordPress site that takes them 4-5 days max. But as a client, particularly one who doesn’t really understand what’s involved, how are you supposed to know if what you’re paying is good value or not?

Within the web design industry, there is no real correlation between quality and price, and that is the main issue. An expensive website provider doesn’t necessarily equate to a quality one, so there is no way of being able to look at a website and say, “yes that’s a £10k site”, or “yes that’s a £1k site”.

It’s a matter of business ethics a lot of the time, and brand companies in particular, are very good at bulking out projects with what is essentially, meaningless fluff.

However, by asking each website provider to give you their typical day-rate, you will be able to a) wheedle out ones which have hugely inflated rates, and b) get an understanding of the average time-estimate for the project as whole, allowing you to further identify which quotes may be bogus.

Summary

When choosing a new website provider, take your time. Get to know the people you will be working with, their skillsets and their price-point, and make sure you’re 100% comfortable and confident in them before making your final decision.

Jonny Miller

Jonny Miller

June 30, 2019
Connect with me on LinkedIn

Get FREE Website Hints & Tips

Enter your details to receive FREE website hints & tips from our experienced online specialists

More FREE Website Tips...

Top 3 free tips to instantly improve your website

Top 3 free tips to instantly improve your website

Read More
Top 3 Recruitment Website Mistakes

Top 3 Recruitment Website Mistakes

Read More
Top 3 free ways to improve your website’s Google ranking

Top 3 free ways to improve your website’s Google ranking

Read More
Top 3 most annoying website features you should remove

Top 3 most annoying website features you should remove

Read More

What they say...

Simon Bottomley, Director at itk Recruitment
5 stars

A pleasure to work with. I will use Outlines design in the future and would highly recommend their services.

Simon Bottomley, Director at itk Recruitment

Mel Blackmore, Director at Blackmores
5 stars

Made the whole process easy and painless, with a fantastic new site to show for it!

Mel Blackmore, Director at Blackmores

Gavinder Pawar, Director at Loop Resourcing Solutions
5 stars

Shown themselves to be flexible in making sure everything is right with the website.

Gavinder Pawar, Director at Loop Resourcing Solutions

Gary Wills, Associate Director
5 stars

Great to work with Outlines Design, couldn't recommend highly enough!

Gary Wills, Associate Director

Leila Chaudry, Councillor, Owner of Legal Compliance Consultants
5 stars

Immediately understood my brand and target market.

Leila Chaudry, Councillor, Owner of Legal Compliance Consultants

Scott Sherriden, Director at The Care Hub
5 stars

Brilliant service and quality website. I 100% recommend Outlines Design.

Scott Sherriden, Director at The Care Hub

Send Message